INFOSolutions Functionality From a function perspective, InfoSolutions covers all the basic banking functions as well as provides the bank with the flexibility of being able to react to changing needs swiftly and easily. InfoSolutions can broadly be split into the following modules:   CUSTOMER RELATIONSHIP MANAGEMENT The core module in InfoSolutions is a comprehensive customer relationship management enabled through the use of a Customer Information Management module and a comprehensive and seamlessy integrated repository of all transactions. Customer relationship mangement provides the bank with all the necessary knowledge both on a adhoc bases as well as regular reporting cycles of a customers activity and position. Key performance criteria can also be defined and reported upon.   INFORETAIL   InfoRetail essentially a browser based tellering platform with comprehensive functionality at the teller stations across all the branches of the bank. While ensuring that tellers can be wholly keyboard dependent, if necessary to allow for maximum efficiency, the following are some of the functional areas covered as well some of the features that make it a unique:     All Teller Functions function on one screen making for easy navigation & control Full cash management and verification features, for tellers, Vaults & Head Office Inbuilt Workflow & Messaging allowing speedy supervisor approvals Allows Any Branch Banking Capabilities to be offered by the bank to itscustomer INFODEPOSITS InfoDeposits supports processing of all types of term and savings deposits. It handles the complete processing of deposits through account opening, redemption, renewal, interest accrual and maturity processing. This is integrated into the teller processing platform seamlessly.         INFOLOANS InfoLoans supports loans of all types including commercial loans, retail loans and mortgages. It processes the entire lifecycle of a loan transaction. It also provides for collateral management and product management through reminders processing and classification of non performing assets. As with the InfoDeposits platform it integrates seamlessly with the teller platform.   INFOREMITTANCES InfoRemittances allows the bank also manage all international remittance functions that originate due to other transactions or customer requests. The module covers all kinds of 'funds transfer' instruments - electronic as well as paper based. Key functional aspects of InfoRemittances are:   Inwards and Outward remittances of all types Generation of Swift Messages and straight through processing capabilities Charges & Customer Advices generation INFOTREASURY InfoTreasury comprises of Foreign Exchange and Money Market modules. The Foreign Exchange module handles Spot and Forward purchase and sale of currencies. These contracts can be against the local currency or cross currency. The Money Market module is used for transactions between the customer and the bank involving lending and borrowing of money. It enables the bank to place, modify and cancel placements, deposits and contracts.     Excellence in Software for Financial Services   www.infobahnlimited.com Page 2 of 4