| Modules |
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The Retail Banking System
comprises of six modules. All the modules are
fully customizable by the end user. The modules are listed below. |
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| CUSTOMER RELATIONSHIP MANAGEMENT |
The Customer Information System captures & maintains
relevant Customer Information
to provide a detailed profile of the customers relationship with the
bank. The system
keeps a record of each customer of the bank and the various accounts
he maintains.
It improves customer service by providing immediate access to customer
information. |
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ACCOUNT MANAGEMENT |
This module helps managing the various aspects of
the customer accounts like cheque
maintenance, account enquiry, setting standing instructions - across
a range of products
namely, Savings account, Current account, Overdraft account, etc. |
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| TELLER TRANSACTIONS |
The system tailors the banks transaction processing
to gather complete information of the
various teller transactions namely: |
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- Cash Deposit
- Cash Withdrawal
- Cheque Deposit
- Funds Transfer !
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- Inward Clearing
- Outward Clearing
- ECS Transactins
- ATM Transactions
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- Cash Management
(H.O. / Vault / Teller)
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| REPORTS |
A variety of reports can be generated and customized
from the InfoRetail database.
These reports can be generated from a single or multiple data stores.
Besides printing registers and listing reports, the system also provides
for advice,
cheque and passbook printing. |
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| PARAMETERS |
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This section helps to set and maintain
all the parameters which will be used across all
the modules in InfoRetail. The main modules that need to be setup
are: |
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- Workflow Definition
- Product Definition
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- Charge Definition
- Holiday Definition
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PROCESSES |
InfoRetail provides comprehensive centralized
processes that handle high volume
transactions.Some functions are listed below: |
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- Messaging
- Interest Calculation
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- Consistency Check
- Transaction Journaling
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